Log in to the medScale+ (https://medscaleplus.com) portal. Navigate to the “Vessels” icon and expand the dropdown list.
![](https://medscaleplus.com/wp-content/uploads/2024/04/image-30.png)
You can now view a complete list of all Vessels and search for specific names using the search bar. Please select the Vessel that you want to report Zero Usage for.
![](https://medscaleplus.com/wp-content/uploads/2024/04/image-31.png)
On the General page, navigate to “Scale Inventory”, and select “Report Zero Usage”:
![](https://medscaleplus.com/wp-content/uploads/2024/04/image-32.png)
The Portal will prompt you to confirm the action. To complete “Non Usage/Zero Usage”, select “Submit” as shown below. Once you click “Submit” you have successfully reported “Zero Usage” for the selected Vessel.
![](https://medscaleplus.com/wp-content/uploads/2024/04/image-33.png)
Are you still having trouble accessing our portal? If yes, please don’t hesitate to get in touch with us at support@medscaleplus.com for assistance.